Privacy Policy

London Accountant (“we”, “us”, or “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our website, services, or communicate with us.

We are registered at 124 City Road, London, EC1V 2NX and can be contacted at info@londonaccountant.co.

We may collect the following types of personal data:

• Identity data: your name, title, date of birth, and company details.
• Contact data: email address, telephone number, and postal address.
• Financial data: bank details, tax reference numbers, income and expenditure records, and other financial information required to provide our services.
• Technical data: IP address, browser type and version, time zone setting, operating system, and platform when you visit our website.
• Usage data: information about how you use our website, including pages visited and navigation paths.
• Communication data: records of correspondence between you and us, including emails, phone calls, and meeting notes.

We use your personal data for the following purposes:

• To provide accounting, tax, and advisory services to you.
• To communicate with you regarding your account and our services.
• To comply with legal and regulatory obligations, including filing tax returns with HMRC.
• To send you relevant updates, newsletters, or marketing communications where you have opted in.
• To improve our website and services.
• To respond to enquiries submitted through our website or by email.

We process your data on the following legal bases under GDPR: performance of a contract, compliance with a legal obligation, legitimate interests, and where applicable, your consent.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site.

We use the following types of cookies:

• Essential cookies: required for the website to function properly. These cannot be disabled.
• Analytics cookies: help us understand visitor behaviour so we can improve the site. We use Google Analytics for this purpose.
• Marketing cookies: used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

We do not sell your personal data to third parties. We may share your information with:

• HMRC and other regulatory bodies: where required by law to fulfil our obligations as your accountants.
• Professional advisors: such as solicitors or financial advisors, where necessary and with your consent.
• Software providers: including cloud accounting platforms (e.g., Xero, QuickBooks, Sage) that help us deliver our services. These providers have their own privacy policies and data protection measures.
• IT and hosting providers: who support the operation of our website and internal systems.

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. In general:

• Client records and financial data are retained for a minimum of six years after the end of the tax year to which they relate, in line with HMRC requirements.
• Marketing data is retained until you withdraw your consent or unsubscribe.
• Website analytics data is retained for up to 26 months.

After the retention period, your data is securely deleted or anonymised.

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your data where there is no compelling reason for continued processing.
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: request your data in a structured, commonly used, machine-readable format.
• Right to object: object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@londonaccountant.co. We will respond within one month.

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.